How To Buy Tickets

You can purchase tickets in the following ways:
Frank Erwin Center Box Office
Location
North Box Office (by the flag poles)
1701 Red River
Austin, TX 78701

Limited designated parking is available in Lot 118 for up to 30 minutes when purchasing or picking up tickets at the North Box Office.

Hours
Monday-Friday - 10AM to 6PM
Saturday - Closed*
Sunday - Closed*

Holiday Hours
Closed December 22, 24-26, January 1 & 2
December 23 - open 4PM until start of halftime
December 29 - open 10AM until start of halftime
December 30 - open 5PM until start of halftime

*On event days, the box offices open ONE hour prior to event, earlier if warranted.

Methods Of Payment
Visa, MasterCard, Discover, American Express, gift certificates, check or cash

Convenience charges may apply. All information is subject to change.


Buy Online
TexasBoxOffice.com
You may purchase tickets anytime at TexasBoxOffice.com. Tickets purchased through the internet may either be picked up at the box office or mailed to the customer (if time permits). Tickets can also be printed at home using the print at home feature available for select events held at select venues.

Methods of Payment
VISA, MasterCard, Discover or American Express

Convenience charges will apply. All information is subject to change.


Charge-By-Phone
Charge-By-Phone: (512) 477-6060 or 1-800-982-2386 (BEVO)
Tickets purchased by phone may either be picked up at the box office or mailed to the customer (if time permits).

Charge-By-Phone Hours
Monday-Friday - 9AM to 6PM
Saturday - 10AM to 4PM
Sunday - Closed

Holiday Hours
Closed December 24-27, 29 and 30
December 28 - open 9AM-6PM
December 31 - 10AM-4PM

Methods of Payment
VISA, MasterCard, Discover or American Express

Convenience charges will apply. All information is subject to change.


Texas Box Office Outlets:
H-E-B Store Locations
All information is subject to change.

Hours (including first day of sales)
Vary by location

Methods Of Payment
Cash or Gift Certificates

Store Locations By City:

Austin
•6607 S. IH-35
•1000 E. 41st St.
•6900 Brodie Ln.
•2400 S. Congress Ave.
•2110 New Slaughter Ln.
•10710 Research Blvd.
•500 Canyon Ridge Drive
•2508 E. Riverside Dr.

Bastrop
•104 Hasler Blvd.

Cedar Park
•170 E. Whitestone Blvd.

Georgetown
•4500 FM 2338

Kyle
•5401 South FM 1626

Leander
•651 N. US Hwy 183

Pflugerville
•1434 Wells Branch Parkway
•201 N.FM 685

Round Rock
•1700 E. Palm Valley Blvd.

Temple
•3002 S. 31st St.

Convenience charges will apply. All information is subject to change.


Additional Information:
Wristband Policy for First-Day Ticket Sales
Procedures for Wristband Distribution & First-day Ticket Sales for Events - FOR SELECT EVENTS ONLY

PURPOSE FOR WRISTBAND DISTRIBUTION:

Wristband distribution is a system that provides event customers a place in-line for the opportunity to purchase tickets on the first day of ticket sales for select events. This system has been designed to provide convenient, efficient and equitable ticket purchasing opportunities for all ticket buyers.

FREQUENTLY ASKED QUESTIONS ABOUT WRISTBAND DISTRIBUTION:

•WHEN AND WHERE WILL WRISTBANDS BE DISTRIBUTED?
Wristbands are distributed prior to the day tickets go on sale. After an announcement has been made, wristbands are available at the Frank Erwin Center box office and may also be available at Texas Box Office Outlets (exact day and time to be determined). No wristbands will be available the first day of ticket sales.

•WHAT DO I NEED TO BRING WITH ME TO GET A WRISTBAND?
You will need photo identification to get a wristband.

•AM I ALLOWED TO GET MORE THAN ONE WRISTBAND?
Only one wristband per customer will be allowed and must be attached to the individual before they leave the wristband distribution location.

•CAN I GO TO ANY TEXAS BOX OFFICE LOCATION TO BUY MY TICKETS AFTER I HAVE A WRISTBAND?
A customer will not receive a wristband if they arrive at a location with another location's wristband. The wristband only guarantees a place in line. It does not guarantee tickets or the location of seats.

•IF I HAVE A WRISTBAND, AM I GUARANTEED TICKETS?
The wristband only guarantees a place in line. It does not guarantee tickets or the location of seats. Wristbands do not ensure the availability of tickets for a high demand performance.

FREQUENTLY ASKED QUESTIONS ABOUT FIRST DAY OF TICKET SALES WITH A WRISTBAND SYSTEM IN PLACE:

•ON THE FIRST DAY OF TICKET SALES, WHERE DO I GO TO BUY TICKETS IF I HAVE A WRISTBAND?
Wristband wearers must return to the location where they received their wristband at least 30 minutes before the start of the ticket sale.

•HOW DO I KNOW WHERE I WILL BE IN LINE?
Approximately 30 minutes before the start of ticket sales, a number will be randomly drawn in front of band holders at the Frank Erwin Center or called-in to the outlets. The number drawn will be based on the number of wristbands distributed at each location. AT THE FRANK ERWIN CENTER ONLY: A number will be drawn until there is someone present with the same wristband number that is selected. The ticket buyers will be placed in line according to the drawn number and continue to the highest number, going back to the first band handed out and continuing to the number that immediately precedes the drawn number. For example, if there are 100 people in line and wristband number 75 is drawn, then that person will be first in line, wristband number 76 will be second and so forth.

•WHAT IF I ARRIVE LATE TO THE BOX OFFICE OR TICKET OUTLET?
Anyone arriving after the selection of the line starting number, with or without a wristband, will be placed at the end of the line (formed behind those with wristbands that were present 30 minutes prior to the sale).

•IF I CAN’T MAKE IT ON THE FIRST DAY OF TICKET SALES, CAN I CUT MY WRISTBAND AND GIVE IT TO SOMEONE ELSE?
Wristbands are non-transferable and any band that appears to have been tampered with in any way will be removed from the line and placed at the end of the line. Whether or not a band has been tampered with will be left to the discretion of the ticket sales supervisor.

•CAN I PASS MONEY TO SOMEONE AHEAD OF ME IN LINE TO PURCHASE TICKETS?
The passing of money in line will be considered a transferring of wristbands, which is not permitted. Those parties will be sent to the end of the line.

•WHAT METHODS OF PAYMENT ARE ACCEPTED AT THE FRANK ERWIN CENTER?
The box office accepts cash, check with appropriate ID, gift certificates or credit card with appropriate ID (Visa, MasterCard, Discover, or American Express).

•WHAT METHODS OF PAYMENT ARE ACCEPTED AT THE H-E-B OUTLETS?
H-E-B ticket outlets accept cash or gift certificates.


Will Call Pickup Information
Tickets designated for Will Call at the time of purchase can be picked up at the Frank Erwin Center’s North box office during normal business hours (M-F, 10AM-6PM) from the time of purchase until ONE HOUR prior to show time. If you would like to pick up your tickets when you arrive for the show, Will Call is available at the North box office ONE HOUR prior to show time. The North box office is located on the plaza/arena level on the north side of the building by the flag poles.

To pick up tickets in Will Call, the person picking up the tickets must bring the credit card used to purchase the tickets along with a driver's license. In addition, the name on the credit card must be the same as the person picking up the tickets.