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Booking

Ticketing System

Texas Box Office, a computerized multifaceted ticketing system, encompasses box office, phone room, outlet, and internet sales, and is owned by The University of Texas at Austin. It provides ticketing services for the Frank Erwin Center, the Performing Arts Center, UT Athletics and more. Texas Box Office also offers tickets to venues and events outside the University community and serves Austin and its surrounding areas. TexasBoxOffice.com

Contact: David Hess- (512) 471-4785
david.hess@athletics.utexas.edu

Ticketing Procedure

Seat Holds

Event Ticketing Set Up

How to Buy Tickets

How to Receive Tickets

Sign Up Today & Be The First to Know!

Locations

Ticketing Procedure

* Fully computerized.

* Outlets are strategically located throughout Austin and surrounding areas.

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Seat Holds

Holds are determined by show, promoter and building based upon size of show and requirements needed for act.

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Event Ticketing Set Up

After completion of contract, ticket set-up requires 3 - 5 days depending on
work load and the complexity of the show.

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How to Buy Tickets

Ticket buyers have several ways to purchase tickets:

1. on-line at TexasBoxOffice.com
2. charge by phone at (512) 477-6060 or 1-800-982-2386 (BEVO)
3. at outlets including H-E-B stores in Austin, Bastrop, Bee Caves, Cedar
Park, Georgetown, Pflugerville, Round Rock, and San Marcos; Ft. Hood Bldg. #136 and Renaissance Records in Killeen

Convenience charges may apply.

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How to Receive Tickets

Once tickets have been purchased, they are issued:

1. to the customer if purchased in person
2. placed in "Will Call" if purchased on-line or by phone
3. by mail if time permits
4. by the customer using the Print At Home feature (available for select
venues)

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Sign Up Today & Be The First to Know!

Now you have the opportunity to be the first to know about concerts, family shows, sporting events and more ticketed through Texas Box Office. Register with Texas Box Office today!

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Locations

Frank Erwin Center Box Office
Monday through Friday 10 a.m. to 6 p.m.
Closed Saturday & Sunday
Visa, MasterCard, Discover, American Express, gift certificates, check or cash only.

Performing Arts Center Box Office
Monday through Friday 12 noon to 6 p.m.
Closed Saturday & Sunday
Visa, MasterCard, Discover, American Express, gift certificates, check or cash only.

H-E-B Stores
Customer Service Counter Service Hours
Gift certificate or cash only.

Fort Hood Military Base (Building #136)
Box Office
Monday through Friday 9 a.m. to 6 p.m.
Closed Saturday, Sunday, & Legal Holidays
Visa, American Express, Mastercard, gift certificate, cash or check only

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The University of Texas at AustinFrank Erwin Center
1701 Red River
Austin, TX 78701

(512) 471-7744
FAX (512) 471-9652

Send us a comment:
comments@erwin.utexas.edu

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Quick Links

Welcome

Associate Athletic Director John M. Graham

Associate Director Jimmy Earl

Photo Gallery

Guest Services

Booking Brochure

Technical Services and Facilities

Ticketing System

Marketing

Box Office

Event Management and Coordination

Food and Beverage

Maps & Seating Charts

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