
Booking
Ticketing System

Texas Box Office, a computerized multifaceted ticketing system, encompasses
box office, phone room, outlet, and internet sales, and is owned by The
University of Texas at Austin. It provides ticketing services for the Frank
Erwin Center, the Performing Arts Center, UT Athletics and more. Texas Box
Office also offers tickets to venues and events outside the University
community and serves Austin and its surrounding areas. TexasBoxOffice.com
Contact: David Hess- (512) 471-4785
david.hess@athletics.utexas.edu

Ticketing
Procedure
Seat
Holds
Event
Ticketing Set Up
How to Buy Tickets
How to Receive Tickets
Sign Up Today & Be The First to Know!
Locations

Ticketing
Procedure
* Fully computerized.
* Outlets are strategically located throughout
Austin and surrounding areas.
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Seat
Holds
Holds are determined by show, promoter and building based
upon size of show and requirements needed for act.
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Event
Ticketing Set Up
After completion of contract, ticket set-up requires 3 - 5 days depending on
work load and the complexity of the show.
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How to Buy Tickets
Ticket buyers have several ways to purchase tickets:
1. on-line at TexasBoxOffice.com
2. charge by phone at (512) 477-6060 or 1-800-982-2386 (BEVO)
3. at outlets including H-E-B stores in Austin, Bastrop, Bee Caves, Cedar
Park, Georgetown, Pflugerville, Round Rock, and San Marcos; Ft. Hood Bldg.
#136 and Renaissance Records in Killeen
Convenience charges may apply.
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How to Receive Tickets
Once tickets have been purchased, they are issued:
1. to the customer if purchased in person
2. placed in "Will Call" if purchased on-line or by phone
3. by mail if time permits
4. by the customer using the Print At Home feature (available for select
venues)
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Sign Up Today & Be The First to Know!
Now you have the opportunity to be the first to know about concerts, family shows, sporting events and more ticketed through Texas Box Office. Register
with Texas Box Office today!
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Locations
Frank Erwin Center Box Office
Monday through Friday 10 a.m. to 6 p.m.
Closed Saturday & Sunday
Visa, MasterCard, Discover, American Express, gift certificates,
check or cash only.
Performing Arts Center Box Office
Monday through Friday 12 noon to 6 p.m.
Closed Saturday & Sunday
Visa, MasterCard, Discover, American Express, gift certificates,
check or cash only.
H-E-B Stores
Customer Service Counter Service Hours
Gift certificate or cash only.
Fort Hood Military Base (Building #136)
Box Office
Monday through Friday 9 a.m. to 6 p.m.
Closed Saturday, Sunday, & Legal Holidays
Visa, American Express, Mastercard, gift certificate, cash or check
only
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Frank
Erwin Center
1701 Red River
Austin, TX 78701
(512) 471-7744
FAX (512) 471-9652
Send us a comment:
comments@erwin.utexas.edu |